Company: Axians
Location: Coventry
Job Description:
Axians UK is seeking an IT Service Manager to oversee end-to-end IT service performance, governance and continual improvement across a portfolio of services, including the Service Desk. The role interfaces with the Head of IT to translate business priorities into measurable outcomes, ensuring resilience, security and commercial sustainability.
You will lead a team of Service Desk Agents and Service Analysts, drive KPIs, SLAs and customer satisfaction, and advance automation across service
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Posted: October 30th, 2026