Infrastructure Project Manager- Enterprise Infrastructure Projects – Leeds – REF LION 668

As part of an ever expanding technical function this client have identified the need for a Infrastructure Project Manager to be responsible for the control and delivery of IT programmes of work as part of group company’s continuous improvement plan, stakeholder liaison, including pre-business case consultation, design, and solution analysis, cross functional development and systems integration projects.

The TDM/IPM will be responsible for the delivery of the high level business case, project leadership, management, quality, and timely delivery of the project.

The TDM/IPM will direct team members from internal and external sources assigned to a project.

Specific requirements will be the co-ordination of the design and delivery of major infrastructure project …

• ” Third party supplier delivery of application remediation and migration
• ” Co-ordination and control of third party supplier delivery of WAN, LAN and telephony platforms
• ” 3rd party hosted solutions
• ” Desktop design and delivery as part of any location change
• ” Integration of services across pan European group businesses.

Solution Development and Delivery

• ” Assists the Design and Delivery Manager in providing technical direction for delivery and integration of major technical projects from definition phase through implementation to final delivery into the production environment
• ” Applies significant knowledge of industry trends and developments to improve delivery of new services to our customers.
• ” Recognizes system deficiencies during the delivery process and liaises with technical SME’s to implement effective solutions.

Technical Effort Management

• ” Creates and executes design and delivery plans and revises as appropriate to meet changing needs and requirements.
• ” Ensures that responsible project resources are informed of the status of delivery effort owning and directing activities between technical, business staff and business change project management.
• ” Ensures technical teams are contributing to our process and standards library specifically the delivery of IT RFC’s, production of solution run books, updating of MSL’s/MAL’s and the production of the solution’s Technical Architecture Documentation (TAD)
• ” Owns the delivery lifecycle and is responsible for managing technical risks throughout the project.
• ” Communicates and enforces standards
• ” Performs design reviews and mentors members of the virtual team.
• ” Manages technical resources within budget and project schedule.
• ” Consistently delivers high-quality services to our customers

Leadership

• ” Challenges others to develop as leaders while serving as a role model.
• ” Manages the development of the team by ensuring that project tasks are in line with each Innovator’s career interests when possible.
• ” Inspires coworkers to attain goals and pursue excellence.
• ” Identifies opportunities for improvement and makes constructive suggestions for change.
• ” Manages the process of innovative change effectively.
• ” Remains on the forefront of emerging industry practices.

Teamwork

• ” Facilitates effective team interaction.
• ” Acknowledges and appreciates each team member’s contributions.
• ” Effectively utilizes each team member to his/her fullest potential.
• ” Keeps track of lessons learned and shares those lessons with team members.
• ” Operates both at company and group level, providing consultancy and direction to internal and external resources.

Customer / Stakeholder Management

• ” Manages customer interaction and expectations regarding delivery effort.
• ” Develops strong relationships with stakeholders and customers.
• ” Communicates effectively with stakeholders to identify needs and evaluate alternative technical solutions.
• ” Continually seeks opportunities to increase customer satisfaction.

Technical Expertise

• ” Good technical understanding of IT technologies across: –
• ” o LAN,
• ” o WAN,
• ” o SAN
• ” o Microsoft operating systems and application stacks e.g. server 2008/2012/2016, SQL databases, MS exchange email.
• ” Has worked in a pressured environment managing teams from internal and external parties.
• ” Delivered complex and multi work stream IT technical projects
• ” Has experience of working at group level
• ” Can demonstrate excellent delivery standards

Communication

• ” Can direct team and client meetings effectively.
• ” Holds regular status meetings with project delivery teams
• ” Can keep technical and stakeholder teams well informed of changes within the organization and general corporate news.
• ” Delivers engaging, informative, well-organized presentations.
• ” Resolves and/or escalates issues in a timely fashion.
• ” Understands how to communicate difficult/sensitive information tactfully.
• ” o ITIL V3 Foundation level
• ” o Higher Education qualification in IT/Management or work based experience
• Ideally holds a Project delivery qualification (Prince2)

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