Senior Collections Operations & Recoveries Leader

Together, based in Cheadle, Cheshire, UK, is seeking a Collections Operations Manager to lead the end-to-end customer journey and operational performance of the collections function. You will manage customers in financial difficulty while balancing outcomes, compliance and commercial performance.

The role provides strategic leadership across early arrears management, forbearance, recoveries, and enforcement activities, with accountability for protecting the organisation’s reputation and reducing

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