Onsite IT Service Desk & Applications Manager – Lead & Improve

Sanderson is seeking an IT Service Support Manager to lead the IT Service Desk and Application Support functions. You will drive operational improvements, manage teams across 1st/2nd line support and ensure reliable, high-quality services across the organisation.

Reporting to the Service Delivery Director, you will monitor KPIs, manage vendor relationships and align services with ITIL and ISO27001 standards while promoting automation and efficiency improvements.

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