Parcel Returns Experience Manager

Company: Asda Stores
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Job Description:

Asda Stores is seeking a Parcel Refunds and Returns Manager to own the end-to-end parcel returns experience for George.com and third‑party returns. You will lead the transformation of the returns operating model, translating customer insight, data and market trends into actionable improvements that drive satisfaction, efficiency and commercial performance.

The role requires strong ecommerce/logistics experience, leadership capability and the ability to influence across Operations, Tech, Customer

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Posted: October 28th, 2026