Repairs Scheduling Lead — Grow & Optimize

Reed Specialist Recruitment is seeking a Repairs Scheduling Manager to lead and support a team of around 60 Repair Planners, including Team Leaders and Planners, in Stevenage. This pivotal role drives the effective scheduling of repair bookings to deliver an outstanding customer experience.

You will oversee scheduling, collaborate with the Contact Centre, Digital and field teams, and optimise resources to meet customer and operational standards.

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