Company: Cognizant
Location: London
Job Description:
Cognizant Consulting is seeking an ITSM Business Analyst/Consultant in the United Kingdom for a hybrid role based in Milton Keynes. You will support ITSM strategy, operating-model transformation, process redesign and ServiceNow-enabled improvements, collaborating with stakeholders, architects and delivery teams.
You will conduct interviews, document current and future-state processes, translate requirements, and help develop transformation roadmaps while ensuring alignment to business objectives
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Posted: October 26th, 2026