Major Incident Leader – On-Site Preston

Capgemini is seeking a Major Incident Manager Lead to oversee end-to-end major incident, change, and problem management across a portfolio of high-profile clients. The role is based on-site in the UK with a strong emphasis on timely resolution, escalation management, and continuous improvement.

You will coordinate cross-functional teams, mentor MIMs, and ensure adherence to best practices while maintaining clear communication with stakeholders and clients.

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