We are currently recruiting on behalf of a leading provider in diagnostic and healthcare screenings in Middlewich. This is a fantastic opportunity for candidates with previous customer service experience who are looking for a role where you can really make a difference to customers.What’s on offer –Working for an award winning employerOngoing training and developmentFantastic benefits package once on a permanent contractTemporary to permanent roleWeekly pay every FridayValuable experience in a growing healthcare sectorA supportive, team-focused environmentThe chance to make a genuine impact on patient careWhat you’ll be doing-Handle inbound calls to support patients with appointments, follow-up care, and general enquiriesProvide clear, accurate information about services and ensure a positive patient experienceResolve queries and concerns promptly, offering effective solutionsWork towards performance targets while maintaining a high standard of serviceUpdating customer records accuratelyWhat we’re looking for –Previous experience in a customer service role, this could be from a variety of backgrounds including contact centre, retail, hospitality, care etc.Computer literate across various platformsFriendly, positive, and customer-focusedA strong communicator with excellent written and verbal skillsConfident handling sensitive conversations with empathy and professionalismHours of work –37.5 hours per weekMonday to Friday, on a rota between
8:00am – 8:00pmOccasional Saturdays ( 8:00am – 1:00pm )Rotational shift pattern (5 days per week)We have interviews taking place now, if you’re interested apply now and we’ll be in touch!JDRLeedsOfficeWe are an equal opportunities employer and welcome applications from individuals of all backgrounds. We are committed to creating an inclusive environment where everyone feels valued and respected.
JDR Recruitment Ltd is acting as an Employment Business in relation to this vacancy.
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