Operations & Social Media Coordinator
Liverpool | £28,000-£30,000 | Full-Time | Permanent
Adaptable Recruitment are delighted to be working exclusively with a successful and growing Liverpool-based cleaning services business to recruit an Operations & Social Media Coordinator.This is a genuinely varied role combining customer service, operations, scheduling, administration and social media management within a fast-paced, service-led environment.
Essential Requirements – Please Read Before Applying
To be considered for this position, you
must :Hold a
Full UK Driving LicenceBe willing to
occasionally support cleaning operations when requiredBe available for
weekend working on a rotating rotaHave previous experience managing
social media for a business
The Role
Operations & Customer Service
Acting as a key point of contact for customers via phone, email and messaging platformsManaging customer enquiries, bookings and day-to-day communicationCoordinating schedules and supporting operational planningHandling last-minute changes and resolving issues efficientlyMaintaining accurate records, systems and internal databasesProviding general administrative support across the businessSupporting the wider team to ensure the smooth delivery of services
Social Media & Marketing
Managing business social media accounts across Facebook, Instagram and TikTokCreating engaging content including posts, stories, reels and promotional campaignsScheduling content through Meta Business Suite and similar platformsDesigning branded graphics and promotional materials using CanvaMonitoring engagement and helping shape future content strategiesSupporting brand awareness and business growth through creative content
Operational Support
Supporting wider business operations as requiredOccasionally assisting cleaning teams during staff shortages, holiday cover or busy periodsTravelling between locations where required to support operational needs
About You
We’re looking for someone who has:Excellent customer service and communication skillsStrong organisational and time management abilitiesThe ability to manage multiple priorities in a fast-paced environmentPrevious experience managing social media for a businessExperience creating content across Facebook, Instagram and TikTokKnowledge of Meta Business SuiteExperience using Canva or similar design toolsStrong written communication skillsA positive, solutions-focused attitudeThe confidence to work independently and use initiativeA flexible, hands-on approachA Full UK Driving Licence
What’s On Offer?
Salary of £28,000-£30,000 depending on experiencePermanent, full-time opportunityGenuine variety and responsibility from day oneThe opportunity to make a real impact within a growing businessSupportive and collaborative team environmentLong-term career development opportunitiesA role where no two days are the sameIf you’re looking for a varied role where you can combine operations, customer service, administration and social media management, and you’re happy to take a hands-on approach when needed, we’d love to hear from you.
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