Residential Tech Support Specialist (Hybrid)

Baxi in Warwick is seeking a technically oriented Technical Helpdesk Advisor to handle enquiries from installers, specifiers and merchants for our residential products. The role also supports internal customers across departments in a multi-brand environment.

You will manage technical queries, diagnose faults, interpret relevant standards and contribute to service improvements while delivering a world-class support experience. The role includes a 40-hour week with occasional Saturday shifts.

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