IT Service Desk Analyst — 1st/2nd Line Support (4-Day Onsite)

Mackenzie Jones IT is seeking a technically capable IT Service Desk Analyst (1st & 2nd Line) to join the Business Systems team. The role focuses on hands-on support across Microsoft 365, Windows devices, and business applications, with incident management and SLA-driven resolution.

The position is based in North Cambridgeshire, onsite, offering a salary of £30k – £35k plus benefits. Eligible to work in the UK is required.

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