Infrastructure Analyst

Looking to kick-start your career in IT infrastructure? This is a great opportunity to join an established technical team, gain hands-on experience across cloud and server technologies, and build the skills needed to progress into a fully-fledged Infrastructure Engineer role.

You’ll be joining a supportive Infrastructure Team, working across Microsoft Azure, Windows Server and Linux, with plenty of opportunity to learn, develop your technical skills and take on more responsibility as you progress.

In a nutshell

• Windows Server patching, updates and maintenance.
• Monitor patch compliance, validate deployments and help investigate patching failures.
• Support Linux server updates, security patching and troubleshooting.
• Assist with Microsoft Azure administration and virtual machine lifecycle management.
• Support virtual machine upgrades, resizing, redeployment and retirement planning.
• Monitor infrastructure health, performance and availability, investigating alerts and escalating issues where needed.
• Help maintain secure, stable and compliant customer and internal infrastructure environments.
• Assist with vulnerability remediation and infrastructure maintenance activities.
• Maintain accurate technical documentation, records and operational procedures.
• Follow change management processes and support the team with day-to-day infrastructure operations.
• Develop your skills across networking, VPNs, identity management, virtualisation, backup and disaster recovery.
• Progress towards participating in the infrastructure on-call rota as your skills and experience develop.

Skills & Technology

• Basic understanding of Microsoft Windows operating systems.
• Awareness of Linux operating systems.
• Awareness of cloud technologies, particularly Microsoft Azure.
• General IT skills and confidence using computer systems.
• Experience using Microsoft Office applications, including Outlook and Word.
• GCSE Maths and English at grade 4 or above.
• A willingness to learn, undertake training and work towards relevant technical certifications.
• Ability to follow documented procedures and change management processes.
• Strong communication skills and the ability to work both independently under instruction and as part of a team.

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