Delivery Operations Manager – Customer Hubs

John Lewis & Partners is seeking a Section Manager for one of our Customer Delivery Hubs. You will lead a team of Partners responsible for direct-to-customer deliveries and oversee the supply chain operation while upholding the high customer service standards of the John Lewis brand.

You will ensure compliance with regulations and deliver KPIs and SLAs in line with business metrics. The role offers flexibility and involves head of branch, out-of-hours and key holder responsibilities, with the

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