Lead 3rd Line Engineer – Microsoft Cloud & Security (Hybrid)

Prince Resourcing Group is seeking a Team Leader – 3rd Line Support in London. You will lead and mentor a team of engineers, manage complex escalations, and drive improvements across Microsoft cloud and on-premise infrastructure.

You’ll collaborate with Managed Services, Professional Services and Security teams to raise service quality, reduce incidents and deliver robust, secure IT environments for clients. This role blends leadership with hands-on engineering in a dynamic MSP setting.

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