Global Customer Success Lead – Performance & Ops Excellence

Company: EC1 Partners Group
Apply for the Global Customer Success Lead – Performance & Ops Excellence
Location: London
Job Description:

EC1 Partners Group in London is seeking a senior Customer Success leader to head a globally distributed team within a large enterprise. You will own performance metrics, implement standardised processes and drive operational excellence across the function.

You will partner with cross-functional leaders, coach managers, and sustain high service levels while delivering continuous improvement and measurable business outcomes for key clients.

#J-18808-Ljbffr…

Posted: October 25th, 2026