CRM Campaign Lead: Lifecycle, Segmentation & Insights

Company: L'Oréal
Apply for the CRM Campaign Lead: Lifecycle, Segmentation & Insights
Location: London
Job Description:

L’Oréal is seeking a CRM Manager to plan and deliver customer communications across brands and channels. You will use customer insights and campaign performance to shape relevant communications, improve engagement and retention, and drive stronger customer relationships across the business.

You will collaborate with internal teams and agencies, manage budgeting, data quality and governance, and lead test-and-learn initiatives to optimise CRM activity across the lifecycle.

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Posted: October 25th, 2026