Delivery Manager – Airline Operations Platform

Overview

As Delivery Manager, you coordinate platform squads against mission sprints to own delivery cadence and credible commitments. You operate in a live operational environment, managing dependencies and surfacing risks early. You work with Mission Product Managers, Platform Leads and suppliers to keep the backlog credible and ensure safe, well-supported releases. You drive continuous improvement and champion product-led ways of working across the Platform. You will help deliver critical airline operations capabilities that keep the network flying.

Pay / Benefits

• Competitive base salary
• 20% bonus potential
• 25 days holiday
• Pension scheme
• Life assurance
• Discounted staff travel

Responsibilities

• Coordinate platform squads against mission sprints and own delivery cadence
• Manage commitment records and surface changes early
• Track vendor commitments and surface critical paths to prevent delays
• Own dependency, risk, and issue management across products and suppliers
• Ensure sprint work is sized and free of unresolved dependencies
• Support demand triage, sizing, and backlog credibility
• Coordinate release planning, readiness, and transition into support
• Define and report delivery metrics for visibility and health
• Champion Platform ways of working and treat missions as platform customers
• Provide clear, early communication to leadership on progress and changes

Key requirements

• Proven delivery management in a complex tech environment with multiple teams
• Understanding of Platform-as-a-product thinking and reuse over rebuild
• Strong Agile and Lean delivery practice including backlog management and release planning
• Experience with dependency, risk, and issue management across products and suppliers
• Experience managing third-party/vendor delivery commitments and releases
• Experience delivering change into a 24×7 operational environment
• Strong stakeholder management and communication, with ability to deliver unwelcome messages clearly
• Influence without direct line management authority
• Delivery metrics, flow measurement and performance reporting experience
• Jira, Azure DevOps, Confluence and ITSM tooling proficiency
• Analytical, facilitation and organisational skills

• stakeholder management
• clear and proactive communication
• influencing without authority
• Jira
• Azure DevOps
• Confluence

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