Hybrid IT Service Delivery Manager – End-User & Desk Lead

Ada Meher Limited in Belfast is seeking a Service Delivery Manager or IT Services Manager to lead the Service Desk, Incident Management and End-User Services for a multi-site environment in a hybrid setup.

You will guide ITIL-driven service delivery for 10+ engineers, monitor performance metrics, and manage vendor/MSP relationships. This role offers flexible working and a clear path toward Head of IT Services over time.

#J-18808-Ljbffr…