Senior Terminal Operations Lead – Passenger Experience

Company: Edinburgh Airport
Apply for the Senior Terminal Operations Lead – Passenger Experience
Location: City of Edinburgh
Job Description:

Edinburgh Airport is seeking an inspirational leader to head Terminal Operations, ensuring safe, resilient and efficient passenger services on a day-to-day basis. You will drive service quality, manage key partners and shape the medium- and long-term operating strategy for a seamless passenger journey.

You will lead UK-wide accessibility initiatives, optimise flow and wayfinding, and collaborate with commercial teams to grow premium services while ensuring compliance and strong incident response

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Posted: October 24th, 2026