Head of On-Site Visitor Experience

The Talent Edit Group is seeking a permanent, on-site Visitor Experience Lead for one of the country’s busiest visitor attractions in London. You will head the Visitor Experience Team, own recruitment, training, performance, rotas and payroll, and act as the key client contact, shaping how guests experience the site.

You will drive sales and take-up, build relationships with senior stakeholders, balance staffing with demand and budget, manage on-site equipment and assets, track performance and

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