Customer Success Manager – Luxury Beverages (Hybrid, London)

Harmonic Operations™ | Certified B Corp in London is seeking a Customer Success Manager for a luxury drinks brand. You will lead a small, skilled team, own the end-to-end customer journey from order placement to delivery, and shape service processes to scale with growth.

This hands-on, strategic role requires expertise in trade and consumer channels, CRM systems, and cross-functional collaboration with Sales, Finance and Supply.

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