Company: Waystone
Location: Leeds
Job Description:
Waystone in Leeds seeks a Customer Resolution Associate to provide exceptional customer service and expert complaint handling for Transfer Agency clients. You will act as a subject matter expert between operations and compliance, supporting leadership across the Transfer Agency teams to maintain high standards of service.
Responsibilities include managing referrals, ensuring SLA-driven resolutions, and contributing to daily case resource planning while maintaining accurate, quality outcomes for
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Posted: October 23rd, 2026