24/7 IT Operations Team Lead — Service Excellence

Company: Capgemini
Apply for the 24/7 IT Operations Team Lead — Service Excellence
Location: Inverness
Job Description:

Capgemini is seeking a Team Lead for the 24/7 UK Operations Centre in Inverness to provide strong operational leadership across multi-client environments. The role focuses on delivering high-quality service, governance, and continuous improvement, with development of Shift Managers and engineers, and consistent standards across shifts.

The successful candidate will drive automation, reduce operational risk, and create conditions for higher-value technical work, while travelling to client sites

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Posted: October 23rd, 2026