Senior Parts Advisor – West Bromwich

About The Company

Guest Truck and Van, part of Guest Group is proud to be the UK’s largest Iveco Dealer Group & Fiat Van Dealer, we have been a family owned and run business for over a century. The Group now operates out of 13 full service dealerships spanning across the East Midlands, West Midlands, North Wales, Cambridgeshire, Leicestershire, Derbyshire, Nottinghamshire, Staffordshire and South Yorkshire.

Employee Benefits

• Overtime payment.
• Bonus Scheme.
• Increased holiday entitlement with length of service.
• Recruitment incentive awards.
• Healthcare scheme.
• Cycle to work scheme.

Working Hours

8:00am – 5:00pm, Monday to Friday 42.5 Hours per week

Main Duties And Responsibilities

• Dealing with customers promptly and exceeding customer expectations both face to face and via the telephone
• Ability to organise and prioritise work effectively to achieve targets in a timely and efficient manner
• Sets high standards for self and others; works effectively in partnership with all colleagues; supports with actions that secure achievement of the team objectives
• Excellent organisational skills in a customer service environment

Person Specification

• Prior knowledge of the automotive industry.
• Experience with accounting and payment processes including invoicing and payment collection
• Computer literate (word, excel and outlook).
• Excellent administration skills.
• Enthusiastic.
• Approachable.
• Outstanding organisation skills.
• Good clear telephone manner.
• Customer service driven.
• Strive to ensure customer satisfaction at all times.

Do you want to work for the largest Iveco and Fiat Van Dealer Group in the UK? Would you like to join a family owned and run Company with over 100 years trading behind it? If so then this may be the job for you!

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