Guest Experience Manager – Front Desk Lead

RBH invites applications for a Front of House Manager at Crowne Plaza London Docklands in East London. You will lead the front office team, supervise check-in/out, and ensure guests are welcomed with exceptional service. The role requires coaching, budgeting, and collaboration with Sales to promote packages and partnerships.

Join a vibrant hotel environment with a strong focus on guest satisfaction, team development and operational excellence in a busy London location.

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