Renewals Associate

Competitive salary + commission + bonus

We’re hiring a Customer Renewals Associate to join our Accountancy team at IRIS Software Group. This is a great opportunity for someone who enjoys working with customers, driving renewals and building strong relationships.

What you’ll be doing

• Managing customer renewals and retention activity
• Speaking with existing clients to handle queries and secure renewals
• Providing quotes and recommending the best solutions
• Building strong relationships and delivering great customer experience
• Managing renewal pipelines and ensuring deadlines are met
• Staying up to date with product knowledge

What we’re looking for

• Customer-facing experience (phone or face-to-face)
• Strong communication and relationship-building skills
• Organised, detail-oriented and able to multitask
• Sales experience (nice to have)
• Accountancy/education knowledge (a bonus)
• Real career progression opportunities

Join a business trusted by 120,000+ customers, including 91 of the top 100 UK accountancy firms

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