Hybrid Service Charge Analyst

Clarion Housing Group is hiring a Service Charge Officer in Borehamwood on a hybrid basis. You will handle service charge enquiries and complaints, investigate issues, gather documentation, and explain findings to customers in line with tenancy terms and policies.

You will work with multiple teams, update the CRM system, and ensure charges reflect value for money. Strong Excel use and clear communication are essential, with emphasis on accuracy and customer service.

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