Company: TQR Consultancy Ltd
Location:
Job Description:
TQR Consultancy Ltd in Plymouth, Devon, is seeking an experienced Customer Resolution Supervisor to lead a busy Head Office team responsible for managing complex customer cases and escalations.
You will balance customer satisfaction with commercial objectives, coach staff, monitor KPIs, and drive improvements across executive escalations, payment disputes, refunds, chargebacks, and warranty claims.
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Posted: October 22nd, 2026