Customer Service Operations Leader | Grow Teams & Drive CX

AGA Rangemaster in Telford is seeking an experienced Customer Service Operations Manager to lead and develop the service team at our Telford Service Centre. You will drive high standards of customer care, empower staff and work cross-functionally to streamline processes and resolve issues promptly.

Reporting to the Head of Customer Services, you will implement continuous improvement initiatives, monitor performance metrics and manage budgets.

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