Company: present of AI
Location: London
Job Description:
Present of AI in London is seeking a hands-on customer support professional to answer questions, reproduce bugs, and turn them into clear reports for engineers. As the first London hire, you will shape how support runs, not just manage a queue.
You should have a few years in SaaS support or customer success, stay calm when customers are stuck, and enjoy digging into root causes. Empathy and clear explanations to customers and engineers remain essential.
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Posted: October 22nd, 2026