Corporate Communications Officer
Directorate: Chief Executives Section
Service Area: Communications and Marketing
Location: City Hall, Bangor
Reports to: Communications and Multi-Media Manager
Salary Scale: PO1 SCP 2932
Car User Status: Casual
PURPOSE AND FUNCTION OF THE POST
To support the Corporate Communications and Multi-Media Manager to deliver innovative and effective external/internal communications and marketing activity that supports the Councils vision, values and strategic direction.
The postholder will co-ordinate and supervise the day-to-day operation of the Councils Communications Team and work closely with the Content and Design Team to ensure Councils brand identity is operated effectively by Council services and partners.
The role will also contribute to reputation management and provide communications support during major incidents, emergencies and out-of-hours situations, as required.
PRINCIPAL DUTIES AND RESPONSIBILITIES
To lead on the day-to-day delivery of the Councils corporate communications function against agreed corporate and service-specific plans, objectives and targets.
To contribute to the development and management of a range of communications and engagement channels, including digital platforms, using the most appropriate channels (and channel mixes) to position the Council, its services and facilities positively.
To contribute to the effective positioning of the Council and the protection/enhancement of its reputation through the delivery of a timely, effective and proactive media relations service.
To manage, prepare and edit a broad range of promotional and information-based publications (on and off-line) and to liaise with designers and printers on their production.
To ensure the Councils brand is applied consistently and within identity guidelines.
To contribute to the development and delivery of effective internal communication systems/activity to engage staff at all levels.
To provide communications and marketing support to all service areas within the Council and to ensure that all service-specific communication works in synergy with corporate communications objectives.
To provide professional advice and assistance to elected members and to research, prepare and draft press releases, speeches and other text for such when acting as Council representatives.
To organise, attend and supervise a range of corporate and civic events/conferences and meetings and support the coordination of internal communications campaigns and staff engagement initiatives.
To comply with and promote equality, health and safety in accordance with Council policies and legal requirements.
To undertake any other appropriate duties as may be allocated from time to time in accordance with the general nature of the post.
PERSON SPECIFICATION
The person specification provides information on the qualifications, experience, knowledge and skills required to carry out the duties of the post.
The essential criteria will be used for shortlisting and as part of the selection process.
Qualifications
Essential:
A relevant level 6 qualification such as communications, marketing, advertising, public relations or a related discipline.
OR
4 years relevant experience as outlined below.
Desirable:
Additional relevant professional qualifications.
Experience
Essential:
2 years relevant experience of:
Managing media relations.
Managing the production of quality printed material.
Developing and managing at least one on-line platform.
Managing or supervising staff/contractors.
Desirable:
Delivery of integrated marketing/communications campaigns.
Brand management.
Skills, Knowledge and Abilities
Essential:
Excellent communication skills of all types and at all levels.
Ability to prioritise and manage conflicting work demands.
Ability to use initiative.
Ability to develop and maintain effective partnership/networks.
Highly organised with attention to detail.
Enthusiastic and flexible.
Knowledge of delivering and promoting events programmes.
Competence in financial management.
Other Requirements
Ability to work evenings, bank holidays and weekends.
A valid driving licence with access to a form of transport that will allow fulfilment of the duties of the post, or access to a suitable form of transport which will enable the post holder to meet the requirements of the post.
The above alternative (access to a suitable form of transport) is a reasonable adjustment specifically for applicants with disabilities, who as a result of their disability, are unable to hold a valid driving licence.
The selection panel reserves the right to enhance the shortlisting criteria to facilitate the process when necessary.
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