Strategic Field Technical Consultant, Customer Advocate

Lenovo is seeking a Field Technical Consultant to join the EMEA Delivery team in Farnborough. You will act as a trusted advisor for strategic customers, owning escalations and coordinating cross-functional teams to ensure service excellence and customer satisfaction.

You will collaborate with customers, support, and account teams to deliver effective service delivery, analyze trends, and drive improvements across the support lifecycle. Travel to customer sites is required as needed.

#J-18808-Ljbffr…