Regional Customer Service Manager – Lead 10/10 Experience

Northern Powergrid Limited is seeking a Customer Service Manager to lead the Regional Operations team on a two-year fixed term basis, overseeing a region including South Yorks and North Lincs. The role focuses on embedding a Customer First culture, delivering a 10/10 customer experience and coordinating with central customer improvement initiatives.

You will manage a team of customer service colleagues, drive regional strategy, and act as the voice of the customer to improve satisfaction scores

#J-18808-Ljbffr…