Global CS Leader – Billing, COT & Ops (Hybrid)

SmartestEnergy UK is seeking an inspiring Customer Success Manager to lead our Industrial & Commercial Customer Success teams across Customer Service, Billing and Change of Tenancy. You will develop, motivate and empower teams to achieve targets while driving cost efficiencies and process improvements.

You will collaborate with Sales, IT, Finance and Risk to ensure a seamless customer experience, champion accurate billing and resolve complex issues, and promote a culture of continuous

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