Business Process Analyst / Project Manager – Pensions Administration
Role Overview
We are seeking an experienced Business Analyst or Project Manager to lead the discovery and documentation of key processes within a Pension Fund Administration function.
The role will support an Operating Model Review and Continuous Improvement Programme, producing high-level process maps and swim lane diagrams to provide end-to-end visibility of how work is performed.
To create a library of top line process maps – some exist already – and need to be more high level.
Working closely with managers, team leaders and subject matter experts, you will capture current-state processes, identify risks and inefficiencies, and support the design of future-state operating models to improve efficiency, controls and service delivery.
Key Skills & Experience
Significant experience as a Business Analyst, Process Analyst or Project Manager.
Working knowledge of IntelliPen would be an advantage – or equivalent.
Proven experience mapping complex business processes.
Strong workshop facilitation and stakeholder management skills.
Experience documenting current-state (As-Is) and future-state (To-Be) processes.
Ability to work across multiple teams and functions.
Advanced Microsoft Visio skills or similar process mapping tools.
Excellent analytical, communication and documentation skills.
Ability to work independently and manage competing priorities.
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