German-Speaking Customer Experience Specialist (Automotive)

Percepta is seeking a Native German-speaking Customer Experience Specialist to deliver exceptional support for a global automotive brand. You will be the primary German-speaking contact, providing accurate information, timely issue resolution, and exceptional service across phone, email, and live chat.

You will liaise with Sales, Technical Support, Warranty, and Dealership teams, using CRM tools to document interactions and maintain high customer satisfaction.

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