Chief Luxury Operations & Guest Experience

Company: Loveday & Co
Apply for the Chief Luxury Operations & Guest Experience
Location: Staines upon Thames
Job Description:

Loveday & Co is seeking a Head of Operations to direct all non-clinical functions across the residence, ensuring luxury five-star hospitality, impeccable presentation and rigorous governance.

You will lead Heads of Department, monitor KPIs, drive efficiency, manage budgets and champion guest experience from arrival to departure, while coordinating with clinical leadership to support care standards.

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Posted: October 22nd, 2026