Head of Service Design – Hybrid, Transforming Operations

CityFibre is hiring a Head of Service Design in Milton Keynes for a hybrid role, leading the design and evolution of operating models and end-to-end services. You’ll work across business, technology and network teams to translate strategy into scalable ways of working.

You’ll bring extensive leadership in service design and process architecture, with a track record of cross-functional transformation and strong stakeholder management.

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