Solution Architect – Marketing Technology

Overview

In this Senior Solution Architect role, you will design, build, and optimize Salesforce-based marketing technology solutions that scale Wiley’s global marketing operations. You’ll lead cross-functional collaboration with architects, engineers, and product owners to deliver high-quality, scalable solutions across the Marketing Cloud ecosystem. You’ll mentor a development team and set standards for performance, security, and data integrity. This is a hands-on, impact-driven opportunity to shape how marketing technology enables growth and learning worldwide.

Pay / Benefits

• meeting-free Friday afternoons
• professional development opportunities
• comprehensive benefits package
• global, inclusive workplace
• equal opportunity employer
• opportunity to influence platform roadmap

Responsibilities

• Lead solution design and hands-on development across Salesforce Marketing Cloud (Pardot, SFMC, SFAE)
• Architect and deliver integration solutions linking Salesforce with CRM, CMS, analytics tools, CDPs, and data warehouses via iPaaS and APIs
• Serve as technical authority for marketing tech decisions, defining standards and ensuring scalable solutions
• Lead and mentor offshore and onshore development teams; conduct code reviews and promote best practices
• Collaborate with product owners to translate marketing requirements into technical designs and delivery plans
• Own end-to-end solution lifecycle from discovery to post-launch support
• Ensure quality by upholding standards for performance, security, data integrity, and documentation
• Contribute to platform roadmap by identifying automation, consolidation, and innovation opportunities

Key requirements

• 8+ years of Salesforce development and solution architecture with hands-on build experience
• Deep Pardot/Account Engagement expertise: automation rules, engagement studio, scoring, API integrations
• Strong SFMC knowledge: Journey Builder, Automation Studio, AMPscript, SQL, data extensions
• Experience integrating via iPaaS platforms (MuleSoft, Informatica, Dell Boomi, Zapier, Workato, Tray.io) and Salesforce APIs (REST/SOAP)
• Experience leading or managing development teams in Agile
• Solid understanding of data architecture, data modeling, and CRM data flows in Salesforce
• Familiarity with adjacent marketing/analytics platforms (Adobe Analytics, CDPs, BigQuery, AEM, Webflow) is a plus
• Salesforce certifications are highly desirable

• clear communication with non-technical stakeholders
• leadership and mentoring
• proactive problem identification
• Salesforce Marketing Cloud (Pardot, SFAE, SFMC)
• Pardot automation rules, engagement studio, scoring models
• Journey Builder, Automation Studio, AMPscript, SQL

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