Senior Manager, Learning & Community

Company: Arts Council England
Apply for the Senior Manager, Learning & Community
Location: London
Job Description:

Overview

In this Senior Manager role, you will lead the Learning & Community function within Dramatic Resources, shaping the curriculum and developing the trainer network to deliver high‑quality theatre-based communication training for business. You’ll work with regional trainer teams, drive development programs, and ensure inclusive, evolving practices. The role blends curriculum design, people leadership, and strategic resourcing to sustain a thriving trainer community and impactful training offerings. This is a hands-on, senior position within the Leadership Team with a clear focus on growth, quality, and culture.

Responsibilities

  • Own and continuously evolve the communication skills training curriculum for DR
  • Ensure materials and records are coherent and user-friendly
  • Review training offer to stay relevant in a changing business environment
  • Capture innovation and support experimentation while ensuring quality and consistency
  • Maintain awareness of developments in communication theory and technology and translate into curriculum
  • Build trusted relationships with trainers across regional hubs
  • Identify development needs and implement ongoing development, engagement, and feedback tracking
  • Lead annual check-ins, extract themes, and ensure actions are followed through
  • Strategic casting and wider resourcing decisions, including reward and leadership structures
  • Foster a culture of curiosity, generosity, agility, and continuous learning
  • Champion trainers’ contributions and their parallel careers as creative practitioners
  • Lead EDI and accessibility strategies in consultation with external experts
  • Coordinate trainer communications and inclusive community-building activities
  • Build and manage a pool of potential trainers, recruitment, auditions, and selection
  • Develop an annual plan for talent development, curriculum, mentoring and recruitment and manage budgets

Key requirements

  • Strong understanding of theatre or performance practice
  • Experience in creative education, management, or practitioner development
  • Genuine interest in applying actor’s toolkit to business
  • Self-starter who can operate across individual conversations, workshops, leadership meetings, and client interactions
  • Experience at a senior, strategic level managing freelance creative practitioners
  • Ability to collaborate and facilitate without being the sole expert
  • Practical and organized, able to turn ideas into actionable systems for a small creative business
  • Willingness to travel to meet regional trainer teams
  • collaborative
  • facilitation
  • curiosity
  • curriculum development
  • training design and delivery
  • assessment and feedback tracking

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Posted: October 22nd, 2026