Senior Quality Manager

Overview

In this role you will lead the quality framework for King’s Forensics, ensuring UKAS re-accreditation and WADA ISL compliance. You will oversee quality across the Drug Control Centre and Mass Spectrometry Services, guiding staff and coordinating audits. Your work will focus on non-conformities, risk management, and staff training to uphold high analytical standards. This position offers the opportunity to shape quality systems in a thriving academic environment. You will join a mission-driven team that values rigorous science and compliance.

Responsibilities

• Lead and maintain the quality framework to secure UKAS accreditation on a 4-year cycle
• Oversee quality activities across King’s Mass Spectrometry Services (KF-MSS)
• Manage audit programme, risk log, and non-conformities efficiently
• Provide training on quality matters to staff and ensure WADA ISL 2021 compliance
• Communicate quality requirements effectively to analytical staff and stakeholders
• Collaborate with the Laboratory Director to ensure ongoing compliance and improvement

Key requirements

• Undergraduate degree or postgraduate qualification in natural or life sciences with relevant quality experience
• Experience with laboratory-based Quality Assurance structures and systems
• Formal training/qualification in ISO 17025; interaction with regulatory bodies (WADA, UKAS)
• 2+ years in quality systems for laboratory procedures (risk log, auditing, investigations, non-conformities)
• Strong analytical/problem-solving skills and KPI/standard monitoring
• Proven ability to operate within an accredited lab group and to build internal/external networks
• Excellent communication skills for conveying technical information

• strong communication
• leadership/motivation
• problem-solving with a solution-focused approach
• ISO 17025
• quality assurance in laboratories
• auditing

…