Group IT & Systems Control Manager

Overview

In this role you act as the intelligent client to an outsourced IT provider for a growing care group. You will tighten cyber and access controls, manage licence spend, and drive IT governance across multiple sites. You’ll shape IT use, explore AI applications, and report to the CFO. This is a hands-on, strategic leadership position focused on risk, cost savings, and cross-site IT delivery.

Pay / Benefits

• salary 50,000 – 60,000
• 20 days holiday plus bank holidays
• 3% pension contribution
• direct line to the CFO

Responsibilities

• Manage outsourced IT provider against SLAs and challenge unresolved tickets
• Own user access and systems control across Microsoft 365 and VoIP, including 2FA
• Administer core platforms and manage licences and SaaS spend for cost savings
• Conduct structured monthly IT health checks at each site
• Lead cyber risk and resilience efforts, drive remediation from vulnerability reports
• Oversee IT governance and compliance; communicate IT concepts to non-technical staff

Key requirements

• Experience managing outsourced IT suppliers and enforcing SLAs
• Strong Microsoft 365 knowledge, including administration and user access governance
• Experience with finance systems and understanding segregation of duties
• Ability to interpret vulnerability reports and manage cyber remediation
• Commercial awareness with ability to challenge suppliers and identify cost savings

• Commercial awareness
• Strong communication with non-technical staff
• Proactive problem-solving and vendor management
• Microsoft 365 administration
• User access governance / 2FA
• Vulnerability management and cyber risk

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