Project Manager

Overview

In this role you will drive a major transformation within the homelessness and supported housing service, delivering a new operating model and embedded redesign. You will coordinate cross‑functional work, governance, and benefits realisation to ensure timely, impactful improvements. You’ll partner with senior managers, services, and external stakeholders to keep initiatives on track and aligned with city priorities. This is a senior, delivery‑focused position with a clear impact on customers and service quality in a dynamic, fast‑paced environment.

Pay / Benefits

• generous holiday entitlement
• flexible working opportunities
• part‑time or job share options
• open to discussions on flexible working arrangements
• salary at bottom of grade with potential progression
• commitment to equality, diversity and inclusion

Responsibilities

• Lead and coordinate complex projects and workstreams underpinning service transformation
• Develop and manage project plans, governance structures, risk registers and reporting frameworks
• Collaborate with managers, services and partners to achieve programme objectives
• Monitor progress, identify risks/dependencies, and implement corrective actions
• Support implementation of new service models, policies, procedures, and ways of working
• Analyse performance data to inform decision‑making and continuous improvement
• Ensure delivery aligns with organisational priorities, timescales and governance requirements

Key requirements

• Significant experience managing complex projects or programmes in a large organisation
• Ability to build relationships and influence a wide range of stakeholders
• Excellent project planning, organisational and problem‑solving skills
• Capability to manage competing priorities in a fast‑paced environment
• Competence in analysing information, managing risks and delivering outcomes
• Experience leading change and supporting service improvement
• Clear communication of complex information to diverse audiences
• Recognised project management qualification or willingness to work towards one (advantageous)

• relationship building
• influencing stakeholders
• problem solving
• project planning
• governance
• risk management

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