Director, Business Operations

Overview

In this role you lead the DPTF’s business and financial management, ensuring accurate budgeting, forecasting and governance. You shape cost transparency and operating models to enable value-based decisions, while guiding a central operations team and establishing standards for a federated finance community. You’ll drive automation and AI-enabled analytics to speed forecasting and reporting, and maintain governance and policy compliance. This is a strategic, cross-functional leadership role with impact on the function’s health and performance.

Pay / Benefits

• hybrid working model

Responsibilities

• Own the DPTF budget and forecast cycle with accurate tracking and reporting
• Manage enterprise unit economics and cost-to-serve for DPTF to enable value-based decisions
• Define the cost and allocation model, taxonomy and tooling strategy for reconciled reporting
• Set the domain technology finance standard and ensure consistency across domains
• Lead the operational governance, including planning cycles and management reporting
• Partner with Finance Business Partners on budgeting, forecasting, accruals and control
• Challenge spend against plan with evidence and enable domain ownership of decisions
• Oversee funded establishment, tracking budgeted positions, vacancies and cost mix
• Provide operational and financial insight to DPTF Leadership Team
• Coordinate with Planning & Performance to align financial information with investment and performance
• Ensure compliance with GSK financial policy and audit readiness
• Drive automation and AI-enabled analytics to accelerate forecasting and reduce manual effort
• Lead and develop the business operations team and federated finance community

Key requirements

• Deep experience in technology finance and business operations
• Proven track record owning budget and forecast for a large tech function or BU
• Experience building cost transparency and FinOps reporting
• Experience running operating rhythms and management reporting for a function
• Experience managing funded establishments, vacancies and contractor costs
• Experience setting central financial standards for teams outside direct control
• Experience partnering with enterprise finance on budgeting and control

• Executive communication
• Leadership of distributed teams
• Strong analytical thinking
• Technology finance
• FinOps
• Cost modeling

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