Guest Experience Supervisor – Front Desk

Splendid Hospitality Group seeks a Guest Service Supervisor for Holiday Inn Express – York East on a part-time basis. You will lead the Front Office team, guide Guest Service Assistants, and oversee shift operations to ensure smooth service and memorable guest experiences.

You’ll coordinate across departments, maintain service standards, and drive a welcoming, home-like atmosphere for guests. The role emphasizes leadership, teamwork, and delivering consistent guest satisfaction.

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