Head of Park Operations & Guest Experience

Merlin Entertainments is seeking a Senior Park Operations Manager at Alton Towers Resort to lead day-to-day park operations, ensuring safety, service, and memorable guest experiences. You will coach operational leaders, drive performance, and collaborate with teams across the resort to meet business objectives and respond to challenges with calm, decisive leadership.

Start date noted as January 2027; the role emphasizes health and safety, guest satisfaction and continuous improvement within a

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