DACH Customer Support Specialist – AI-Driven, London

Light, an AI-native finance ERP and general ledger platform, is seeking a Customer Support Specialist for the DACH region in London (in-office). You’ll be the first line of contact for German-speaking customers via email and chat, handling day-to-day how-to and technical questions, and collaborating with Account Management on activation and retention.

The role emphasizes joining senior support and cross-functional teams to resolve issues, gather feedback, and improve the help center while

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