Quality and Testing Manager

Company: NatWest Group
Apply for the Quality and Testing Manager
Location: Edinburgh
Job Description:

Overview

As Quality and Testing Manager, you will lead quality initiatives across the programme, platform, or domain, ensuring alignment with standards and policies. You will drive end-to-end quality strategies and test plans to enable seamless delivery from development to live environments, leveraging automation within an Agile, cross-functional setting. You will collaborate with stakeholders to improve customer experiences and build a robust test function, including coaching teams and managing risk. This hybrid role offers home-working with weekly office presence and a chance to shape quality outcomes at scale.

Pay / Benefits

  • work from home
  • hybrid working
  • office presence once a week
  • full-time role
  • Edinburgh; London
  • flexible working arrangements

Responsibilities

  • Develop and oversee quality strategy, plan, and execution across multiple feature teams and partners
  • Ensure only well-designed work packages pass quality testing
  • Drive first-time-right delivery through automation and close stakeholder collaboration
  • Account for all aspects of quality in run, change, and BAU activities within the domain
  • Oversee end-to-end test management: planning, risk, issues, dependencies, governance
  • Prioritise defects by impact and resolve them promptly
  • Lead and manage testing across multiple teams and conduct lessons learned reviews
  • Maintain knowledge of quality standards, risk controls, and Agile testing practices

Key requirements

  • Strong knowledge of quality standards and risk controls
  • Experience with modern testing practices and Agile methodologies
  • Proficiency with Jira
  • Practical experience in quality strategy, testing design, and execution
  • Experience in functional and non-functional testing (system, integration, performance, security, accessibility, compatibility, penetration, back-out)
  • Experience with matrix management and multiple test functions
  • Ability to align daily work with strategic product/domain goals and business outcomes
  • Ability to communicate complex technical concepts clearly to peers and management
  • Experience in building a test function from scratch
  • Preferred integration experience
  • collaboration and teamwork
  • stakeholder management
  • clear communication of complex concepts
  • quality assurance practices
  • test automation
  • Agile quality practices

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Posted: October 21st, 2026