Incentive Compensation System Specialist

Overview

In this role you configure and deliver Incentive Compensation Management (ICM) solutions to support accurate payouts and scalable processes. You will translate incentive rules into platform configurations, design and test changes, and document logic and data flows. You’ll leverage AI-assisted approaches to speed analysis and ensure controls and compliance. You will collaborate across Operations, Analytics, HR, Finance, IT, and vendor teams to maintain data quality and reliable releases. This is your opportunity to help scale a mission-critical compensation platform for a global travel business.

Pay / Benefits

• medical, dental, and vision coverage
• paid time off
• Employee Assistance Program
• wellness and travel reimbursement
• travel discounts
• IATAN membership

Responsibilities

• Configure ICM platform calculations and plan changes; conduct testing and post-release validation
• Document calculation logic, data flows, dependencies, and procedures
• Explore and apply AI-enabled approaches to requirements analysis, configuration drafting, and documentation
• Own or support data integrations from HR and attainment data sources; monitor data loads and resolve issues
• Create and maintain test plans, cases, scripts, and regression coverage; support AI-assisted QA
• Apply change-management practices and support SOX/audit controls
• Provide production support during payout cycles; triage incidents and coordinate fixes
• Manage user access rights, backlog of features/defects/technical debt, and communicate delivery timelines

Key requirements

• 4+ years in programming, configuration, or administration of an ICM platform (e.g., Captivate IQ, SAP Callidus Commissions, Varicent)
• Experience configuring calculation logic, testing plan changes, and supporting releases
• Strong SQL skills with experience validating data across sources
• Ability to translate business incentive rules into robust technical solutions
• Strong analytical, problem-solving, and detail-oriented capabilities
• Clear written and verbal communication across cross-functional teams
• Ability to manage competing priorities in a deadline-driven environment

• analytical thinking
• cross-functional collaboration
• effective communication
• ICM platforms (Captivate IQ, SAP Callidus Commissions, Varicent)
• SQL
• data integration and reconciliation

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